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Michigan Nonprofit Association
Position Description

Position Title: Volunteer Michigan Data Coordinator

Purpose: Michigan Nonprofit Association (MNA) is seeking an experienced professional to join a committed team that is serving volunteer and mentoring programs throughout Michigan. The Volunteer Michigan Data Coordinator will be housed in Lansing, Michigan.

Objective: The position will play the lead role in the Volunteer Michigan initiative by supporting the implementation of the statewide volunteer portal to expand volunteerism across the state.

Position Responsibilities:
  • Assist with adoption and expansion of the statewide volunteer portal to increase volunteerism across the state
  • Provide personal technical assistance and training to nonprofit and community partners utilizing the portal
  • Analyze user feedback and identify challenges and solutions to portal use, including the creation of resources, alterations to site, etc. 
  • Work with technology and platform designers to increase functionality of site for community partners
  • Create, manage and maintain professional service volunteer database in portal
  • Support existing Volunteer Centers to implement and enhance portal technology use
  • Develop statewide portal disaster functionality from existing platform
  • Manage and maintain statewide roster for volunteers in times of disaster
  • Manage and maintain public Volunteer Michigan website
  • Manage and maintain SalesForce technology database, including approval of partners and opportunities, collection of reports, and more. Reports include:
    • Number of organizations, volunteers, and opportunities
    • Types of organizations, volunteers, and opportunities
    • Volunteer engagement and connections
  • Analyze reports and identify key strategic needs. Work with staff to create solutions and address challenges
  • Collaborate with key staff to provide targeted outreach 
  • Coordinate and maintain other volunteer databases and service directories 
  • Other duties as assigned
Candidates should possess the following qualifications:
  • Bachelor's degree in related field; Master’s degree considered a plus.
  • Outstanding organization skills and detail-orientation
  • The ability to learn quickly, work in a fast paced environment and multi-task effectively
  • Strong analytical and problem solving skills with the ability to identify challenges and actively work to find solutions.
  • The ability to work effectively independently and with others at all levels of an organization, consistently displaying a high level of professionalism in all interactions 
  • Adept at navigating interactive databases and web-based technology, with strong online research skills. Experience with SalesForce preferred.
  • Experience maintaining websites. 
  • Excellent public speaking and presentation skills.
  • Excellent project management skills such as developing timelines, organizing and coordinating meetings, reporting progress, and managing multiple deadlines.
  • Excellent written and oral communication skills. Personable and effective over the phone with customer service mentality.
  • Excellent computer skills on Microsoft office. Database experience a plus. 
  • Willingness and ability to travel, including some overnight trips. 
Although we work closely with many youth-serving organizations, this is not a direct-service organization, so we do not work directly with youth and families. Individuals seeking direct-service experience should not apply.

This position is a one-year grant-funded position. 

Interested Applicants:
Interested parties should send 1) a letter of introduction including salary expectations, 2) resume, and 3) a two-paragraph article about your interest in volunteering and mentoring to:

Kelley Kuhn, Vice President & Chief Strategy Officer
Michigan Nonprofit Association
330 Marshall Street, Suite 200
Lansing, Michigan 48912

The deadline to apply for this position is October 31, 2013.
Metro Detroit Office
535 Griswold Street,
Suite 1300
Detroit, MI 48826
Lansing Office
330 Marshall St, Suite 200
Lansing, MI 48912